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Noticeboard

The practice has only got 5% sign up of online services and we need to get to at least 10%.




Practice Management

Mrs Teresa Euston (f)

Practice Manager for any complaints or general surgery problems and everyday running of the practice.

Administration

Margaret Hudson (f)

Senior Administration Supervisor and registration expert.

Mag's will do any registrations for the practice and is also the supervisor for the surgery and can deal with problems the patients may have in the absence of the Practice Manager.

Cecilia Macaulay (f)

B.Sc.(Hons) M.Ed. Business Manager. Link with neighbourhood practices. Senior QOF Administrator and Smoking Cessation.

Any Qualified Provider(AQP) management - Not Our Patient requests for minor surgery and private patient consultations. Audits. 

Val Adams (f)

Reports / Postal administrator.

Carol Geach (f)

Senior receptionist and deals with daily administration of staff/ duties (fax, photocopier, ordering, FP10 (etc) in the reception area maintaining high standards within the practice.

Wendy Baker (f)

QOF Administrator. Wendy deals with QOF which is maintaining patient healthcare and she will call patients daily to book necessary appointments.

Reception

Our receptionists are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician. Nonetheless, it is your right to request to talk only to the doctor.

Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence. You have a right to be treated courteously, and our receptionists also have a right to be treated courteously by you. We can offer a degree of privacy at a separate reception booth (in a separate room) if your enquiry is sensitive. Please respect the privacy of other patients by standing well back from the reception desk until your turn.

Our Reception Team comprises Val Adams, Carole Geach, Kim Cauchi, Tina Hutchinson, Sue Gripton, Lisa Lench, Darci Wilson Brown, Lisa Bird.

Darci Wilson Brown (f)

Reception and administration within the office area.

Joy Don Okoro (f)

Part time receptionist

Tina Hutchinson (f)

Part time receptionist and registration back up to the supervisor.

Sue Gripton (f)

Part time receptionist and QOF administrator, calling patients for any necessary health check appointments.

Lisa Lench (f)

Part time receptionist

Lisa Bird (f)

Part time receptionist

Secretaries

Lara Cooke (f)

Practice Secretary working Tuesday through Friday.

Kim Cauchi (f)

Assistant practice secretary and part time receptionist and administrator. Maintains high standard of system 1 diary and scanning. 

 
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